Returns & Exchanges

At Conatural, we want you to be completely satisfied with your organic beauty experience. If you are not happy with your purchase, we offer a hassle-free return and exchange process within 14 days of delivery.

Return Process

• 1.
  Initiate Request

  Contact our customer support team via email or phone with your order number and the reason for your return or exchange.

• 2.
  Quality Inspection

  Ensure the product is unused, in its original packaging, and includes all seals; our team will review your request based on these hygiene standards.

• 3.
  Package and Ship

  Once approved, securely pack the items and ship them back to our warehouse using a trackable courier service.

• 4.
  Refund or Exchange

  After we receive and inspect the returned item, we will process your refund to the original payment method or ship your replacement within 5-7 business days.